Refund Policy

Effective Date: May 19, 2025
Business Name: Quickstreamassist.com
Contact Email: Contact@quickstreamassist.com
Phone: +1 (914) 540-6763

1. Overview

At Quickstreamassist.com, we are committed to providing reliable and affordable remote assistance for device setup, channel activation, and troubleshooting services. We value customer satisfaction and strive to deliver professional, timely support. If for any reason you are not satisfied with our service, you may be eligible for a refund under the terms outlined below.

2. Eligibility for Refunds

A refund request may be considered under the following conditions:

  • The service was not delivered as described.
  • There was a technical failure on our part preventing the completion of the service.
  • You notify us of the issue within 7 calendar days of the service being rendered.

Refunds will not be issued in cases where:

  • The issue lies with hardware failure or internet service provider limitations.
  • A third-party service or platform is experiencing outages or errors beyond our control.
  • You did not follow the guidance provided by our technician or refused the required steps to complete support.
  • You change your mind after the service has been rendered successfully.

3. How to Request a Refund

To request a refund, please email us at Contact@quickstreamassist.com or call +1 (914) 540-6763 with the following information:

  • Your full name and contact information
  • Date and time of service
  • A brief explanation of the issue and reason for the refund request
  • Any supporting documentation or screenshots (if applicable)

4. Processing of Refunds

  • Refund requests are reviewed within 3–5 business days.
  • Approved refunds will be processed to the original payment method within 7 business days after approval.
  • If payment was made through a third-party payment processor, their processing times may vary.

5. Disputes and Chargebacks

We encourage customers to reach out to us directly for any concerns before initiating a chargeback through their financial institution. Filing a dispute without contacting us may delay or void your eligibility for a refund.

6. Policy Changes

Quickstreamassist.com reserves the right to amend this Refund Policy at any time. Changes will be posted on this page with the revised effective date.

7. Contact Information

If you have any questions about our refund policy, please contact us:

Quickstreamassist.com
📧 Email: Contact@quickstreamassist.com
📞 Phone: +1 (914) 540-6763
📍 Address: 1000 N 60th St, Waco, TX 76710, USA

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